Privacy Policy & Business Terms

Saurabh Traders ("Company", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide while accessing or using this website. This Privacy Policy explains how we collect, use, store, protect, and disclose your information. By accessing or using this website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

1. Collection of Information

We may collect personal and business information voluntarily provided by you through this website, including but not limited to your name, company name, email address, and any information submitted through our contact form or other communication channels.

Where required for business transactions, we may also maintain billing information, transaction records, and other information necessary for accounting, taxation, and legal compliance.

We do not collect or store debit card numbers, credit card numbers, banking passwords, CVV numbers, UPI PINs, One-Time Passwords (OTPs), or any other sensitive payment credentials through this website.

2. Purpose of Collection

The information collected may be used for legitimate business purposes, including but not limited to responding to enquiries, communicating with customers, maintaining business relationships, preparing quotations, managing authorized customer accounts, maintaining accounting and taxation records, complying with legal obligations, protecting our legitimate business interests, and improving our services.

Personal information shall not be used for any purpose that is inconsistent with this Privacy Policy or applicable law.

3. User Accounts

Public registration is not available on this website.

User accounts may be created only for selected customers or authorized business partners at the sole discretion of Saurabh Traders. We reserve the right to approve, reject, suspend, restrict, or terminate any account or access without prior notice where considered necessary for business, operational, legal, or security reasons.

4. Disclosure of Information

Saurabh Traders does not sell, rent, lease, or commercially trade personal information collected through this website.

Information may be disclosed only where such disclosure is necessary to comply with applicable laws, judicial orders, government authorities, regulatory requirements, protect the legal rights or property of Saurabh Traders, investigate suspected fraud or unauthorized activities, or facilitate legitimate business operations through authorized service providers.

Business information may be processed using Zoho Books and Zoho Commerce solely for accounting, billing, inventory management, order processing, and business administration.

5. Data Storage and Security

Reasonable administrative, technical, and organizational measures are implemented to safeguard personal information against unauthorized access, alteration, disclosure, misuse, destruction, or accidental loss.

While appropriate security measures are maintained, no method of electronic transmission or internet-based storage can be guaranteed to be completely secure. Accordingly, Saurabh Traders does not warrant absolute security of information transmitted through the internet.

6. Data Retention

Personal information shall be retained only for as long as reasonably necessary to fulfil the purpose for which it was collected or as required under applicable laws relating to taxation, accounting, auditing, regulatory compliance, dispute resolution, contractual obligations, or enforcement of legal rights.

The Company reserves the right to retain information beyond the termination of any business relationship where such retention is legally required or reasonably necessary.

7. User Responsibilities

Users are solely responsible for ensuring that all information submitted through this website is accurate, complete, lawful, and up to date.

Submission of false, misleading, inaccurate, unauthorized, or fraudulent information may result in refusal of services, suspension of access, cancellation of business transactions, or any other action considered appropriate by Saurabh Traders without liability.

8. Your Rights

Subject to applicable laws, you may request correction of inaccurate personal information maintained by Saurabh Traders.

Requests for deletion of personal information may be considered upon verification of identity. However, the Company reserves the right to retain records necessary for accounting, taxation, auditing, legal proceedings, contractual obligations, regulatory compliance, fraud prevention, or protection of its legitimate business interests.

9. Cookies and Tracking Technologies

As of the Effective Date of this Privacy Policy, this website does not use advertising cookies, behavioural tracking technologies, third-party analytics services, Google Analytics, Google Ads, Meta Pixel, Microsoft Clarity, or similar tracking platforms.

If such technologies are introduced in the future, this Privacy Policy may be revised accordingly.

10. Third-Party Services

Certain business operations may be supported through trusted third-party service providers engaged by Saurabh Traders.

The Company shall not be responsible for the independent privacy practices, policies, security standards, or actions of any third-party platform, website, or service beyond its reasonable control.

11. Intellectual Property and Data Protection

No person shall copy, reproduce, extract, harvest, scrape, collect, download, publish, distribute, sell, or commercially exploit any customer information, database, business information, website content, or other information available through this website without the prior written consent of Saurabh Traders.

• Unauthorized access, automated data collection, scraping, reverse engineering, or misuse of information may result in civil and criminal proceedings as permitted under applicable law.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Saurabh Traders shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive loss or damage arising from unauthorized access, cyberattacks, malware, data breaches, internet failures, technical interruptions, force majeure events, or any circumstances beyond its reasonable control.

Nothing contained herein shall exclude any liability that cannot legally be excluded under applicable law.

13. Amendments

Saurabh Traders reserves the absolute right to modify, amend, replace, or withdraw this Privacy Policy, in whole or in part, at any time without prior notice.

Any modification shall become effective immediately upon publication on this website. Continued use of the website following such publication shall constitute acceptance of the revised Privacy Policy.

14. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the Republic of India.

Any dispute arising out of or relating to this Privacy Policy, the collection or use of information, or the use of this website shall be subject to the exclusive jurisdiction of the competent courts situated in Surat, Gujarat, India.

15. Acceptance

By accessing, browsing, submitting information through, or otherwise using this website, you expressly acknowledge that you have read, understood, and accepted this Privacy Policy and agree to be bound by its terms.

These Terms of Use & Sale ("Terms") govern your access to and use of the Saurabh Traders website ("Website") and any products or services offered through it. By accessing, browsing, registering, or placing an order through this Website, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms. If you do not agree with these Terms, you must immediately discontinue use of this Website.

1. Eligibility

By using this Website, you represent and warrant that you are legally capable of entering into a binding contract under the laws of India. If you are accessing this Website on behalf of a company, partnership, or other organization, you confirm that you have the authority to bind such entity to these Terms.

2. Website Access

Saurabh Traders grants you a limited, non-exclusive, non-transferable, and revocable right to access and use this Website solely for lawful business purposes. This permission does not grant ownership of any content, software, images, trademarks, or other materials available on the Website.

The Company reserves the right to suspend, restrict, or terminate access to the Website, in whole or in part, at any time without prior notice.

3. Business Accounts

Public registration is not available on this Website.

User accounts are created only for selected customers or authorized business partners after approval by Saurabh Traders. The Company reserves the absolute right to approve, reject, suspend, restrict, or terminate any account without assigning any reason.

Users are responsible for maintaining the confidentiality of their account credentials and all activities carried out through their account.

4. Products

All products displayed on this Website are offered subject to availability.

Saurabh Traders reserves the right to discontinue, replace, modify, or withdraw any product, packaging, specification, weight, size, design, or description at any time without prior notice.

Product photographs, colours, packaging, illustrations, and descriptions displayed on the Website are provided for general reference only. Actual products may vary due to manufacturing changes, packaging updates, photography, display settings, or other commercial reasons.

5. Pricing

All prices displayed on this Website are in Indian Rupees (INR).

Prices may be inclusive or exclusive of applicable taxes depending upon the nature of the product and applicable tax laws.

Saurabh Traders reserves the right to revise prices, discounts, promotional offers, or product availability at any time without prior notice.

Any pricing, typographical, calculation, technical, or system error may be corrected at any time, even after an order has been placed.

6. Orders

Submission of an order through this Website constitutes only a request to purchase products and shall not be considered acceptance of the order.

Every order is subject to review and confirmation by Saurabh Traders.

A legally binding sale shall arise only after the Company confirms acceptance of the order.

The Company reserves the right to reject, cancel, modify, or refuse any order at its sole discretion without assigning any reason, including but not limited to pricing errors, product availability, suspected fraudulent activity, inaccurate customer information, technical issues, or any circumstance affecting normal business operations.

7. Payment

Payment terms shall be communicated separately by Saurabh Traders.

Credit facilities, where applicable, shall be extended only to approved customers and shall remain entirely at the discretion of the Company.

Failure to comply with agreed payment terms may result in suspension of future orders, withdrawal of credit facilities, recovery proceedings, or any other action available under applicable law.

8. Collection of Goods

Products ordered through this Website shall be collected by the customer from the designated warehouse or collection location specified by Saurabh Traders.

Delivery services, where provided, shall be available only to selected customers approved by the Company.

Estimated collection or delivery dates are provided for convenience only and shall not constitute a contractual commitment.

Customers shall inspect the goods immediately upon collection or delivery. Any visible damage, shortage, or incorrect product must be reported at the time of collection or delivery. Failure to do so shall be deemed acceptance of the goods in satisfactory condition.

Risk in the goods shall pass to the customer upon collection or delivery, whichever occurs first.

9. Returns and Refunds

Food products sold by Saurabh Traders are non-returnable and non-refundable except where the customer receives damaged goods or an incorrect product.

All claims relating to damaged or incorrect products must be reported immediately upon collection or delivery.

The Company reserves the right to inspect the goods before approving any replacement, refund, or other remedy.

10. User Obligations

Users shall use this Website only for lawful purposes.

Users shall not provide false, misleading, incomplete, or unauthorized information.

Users shall not attempt to gain unauthorized access to the Website, servers, accounts, databases, or related systems.

Users shall not upload malicious software, viruses, harmful code, or any material capable of disrupting Website operations.

Users shall comply with all applicable laws while using this Website.

11. Intellectual Property

All trademarks, logos, brand names, product names, photographs, graphics, documents, text, software, source code, databases, layouts, designs, and other content available on this Website are the exclusive property of Saurabh Traders or their respective owners and are protected under applicable intellectual property laws.

No content from this Website may be copied, reproduced, modified, distributed, republished, scraped, downloaded, stored, sold, licensed, reverse engineered, or commercially exploited without the prior written consent of Saurabh Traders.

12. Prohibited Activities

Users shall not:

• Copy or reproduce Website content.
• Use automated tools, bots, crawlers, or scraping software.
• Attempt to interfere with Website security.
• Impersonate another person or organization.
• Use the Website for unlawful, fraudulent, or deceptive purposes.
• Introduce malicious software or harmful code.
• Violate any applicable law while using the Website.

The Company reserves the right to initiate appropriate civil or criminal proceedings against any person engaging in prohibited activities.

13. Disclaimer

The Website and all information contained therein are provided on an "as is" and "as available" basis.

While reasonable efforts are made to maintain accurate information, Saurabh Traders does not guarantee that the Website will always be accurate, complete, uninterrupted, secure, or free from errors.

Nothing contained on this Website shall constitute professional, legal, financial, nutritional, medical, or commercial advice.

14. Limitation of Liability

To the maximum extent permitted under applicable law, Saurabh Traders shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary loss or damage arising from or relating to the use of this Website, inability to access the Website, reliance upon Website content, delay in performance, technical failures, cyber incidents, force majeure events, or any circumstances beyond its reasonable control.

Nothing in these Terms shall exclude liability where such exclusion is prohibited under applicable law.

15. Indemnity

You agree to indemnify, defend, and hold harmless Saurabh Traders, its proprietor, employees, representatives, affiliates, and business partners from and against any claims, losses, liabilities, damages, costs, or expenses arising out of your breach of these Terms, misuse of the Website, violation of applicable laws, or infringement of the rights of any third party.

16. Force Majeure

Saurabh Traders shall not be liable for any delay, failure, or interruption in performing its obligations where such delay or failure results from events beyond its reasonable control, including but not limited to natural disasters, fire, flood, pandemic, epidemic, war, civil disturbance, labour disputes, transportation disruptions, government actions, power failures, communication failures, cyber incidents, or other force majeure events.

17. Amendments

Saurabh Traders reserves the absolute right to amend, revise, modify, or replace these Terms at any time without prior notice.

The revised Terms shall become effective immediately upon publication on the Website. Continued use of the Website after publication shall constitute acceptance of the revised Terms.

18. Severability

If any provision of these Terms is determined by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

19. Waiver

Failure or delay by Saurabh Traders to enforce any right or provision under these Terms shall not constitute a waiver of such right or provision.

20. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of India.

Any dispute arising out of or relating to these Terms, the Website, or any transaction with Saurabh Traders shall be subject to the exclusive jurisdiction of the competent courts located in Surat, Gujarat.

21. Entire Agreement

These Terms, together with the Privacy Policy and any other policies published on this Website, constitute the entire agreement between you and Saurabh Traders regarding the use of this Website and supersede all previous communications, understandings, or agreements relating to the same subject matter.

This Shipping & Delivery Policy forms an integral part of the Terms of Use & Sale of Saurabh Traders. By placing an order through our website, you agree to the terms of this Policy.

1. Order Processing

All orders placed through the Website are subject to review and confirmation by Saurabh Traders. An order shall be considered accepted only after it has been confirmed by the Company.

Order confirmation does not guarantee immediate collection or delivery and may be subject to product availability, verification, payment confirmation, or other business requirements.

2. Collection of Orders

The primary method of order fulfilment is customer collection.

Customers are required to collect their confirmed orders from the collection location specified by Saurabh Traders within the time communicated by the Company.

Orders not collected within a reasonable period may be cancelled without prior notice.

3. Delivery Service

Delivery services are available only to selected customers approved by Saurabh Traders.

The availability of delivery services shall be determined solely by the Company and may be modified, restricted, or discontinued at any time without prior notice.

Submission of an order does not guarantee eligibility for delivery.

4. Delivery Area

At present, delivery services, where approved, are available only within Surat, Gujarat.

The Company reserves the right to modify, expand, restrict, or discontinue its delivery area at any time without prior notice.

5. Delivery Schedule

Any delivery date or collection schedule communicated by Saurabh Traders is an estimate only and shall not constitute a contractual guarantee.

Actual delivery or collection times may vary depending on operational requirements, traffic conditions, weather conditions, public holidays, government restrictions, or other circumstances beyond the Company's reasonable control.

6. Customer Responsibilities

Customers shall ensure that all information provided during the ordering process is complete, accurate, and up to date.

Where delivery has been approved, customers shall ensure that an authorized person is available to receive the goods at the specified location.

The Company shall not be responsible for delays or additional costs resulting from incorrect addresses, incorrect contact details, customer unavailability, or inaccurate information provided by the customer.

7. Inspection of Goods

Customers shall inspect all goods immediately upon collection or delivery.

Any shortage, visible damage, incorrect product, or packaging issue must be reported immediately at the time of collection or delivery.

Claims reported after acceptance of the goods may not be accepted by the Company.

8. Risk and Ownership

Risk in the goods shall pass to the customer immediately upon collection or successful delivery, whichever occurs first.

Ownership of the goods shall remain with Saurabh Traders until full payment has been received unless otherwise agreed in writing under approved credit arrangements.

9. Delivery Delays

While Saurabh Traders makes reasonable efforts to fulfil confirmed orders on time, the Company shall not be liable for delays caused by circumstances beyond its reasonable control, including but not limited to traffic congestion, vehicle breakdown, labour shortages, natural disasters, government actions, strikes, public disturbances, communication failures, technical issues, or force majeure events.

10. Refusal of Delivery

Customers shall not refuse delivery of confirmed orders except where the goods are visibly damaged or materially different from the confirmed order.

The Company reserves the right to recover any costs, losses, or expenses arising from an unjustified refusal to accept delivery.

11. Failed Delivery

Where delivery cannot be completed due to customer-related reasons, including incorrect information, absence of the customer, refusal to accept delivery, or any other circumstance attributable to the customer, Saurabh Traders may cancel the order or arrange a subsequent delivery at the customer's expense.

12. Modification or Cancellation

Saurabh Traders reserves the right to postpone, suspend, modify, or cancel any collection or delivery schedule where considered necessary due to operational, commercial, legal, or safety reasons.

13. Limitation of Liability

To the fullest extent permitted under applicable law, Saurabh Traders shall not be liable for any indirect, incidental, consequential, or commercial losses arising from delays in collection, delayed delivery, interruption of transportation services, or circumstances beyond the Company's reasonable control.

14. Amendments

Saurabh Traders reserves the right to amend or update this Shipping & Delivery Policy at any time without prior notice. The revised Policy shall become effective immediately upon publication on this Website.

15. Governing Law

This Shipping & Delivery Policy shall be governed by and interpreted in accordance with the laws of the Republic of India. Any dispute arising under this Policy shall be subject to the exclusive jurisdiction of the competent courts located in Surat, Gujarat.

This Return, Refund & Cancellation Policy forms an integral part of the Terms of Use & Sale of Saurabh Traders. By placing an order through our Website, you agree to the terms of this Policy.

1. General Policy

Saurabh Traders deals primarily in food products, dry fruits, spices, pulses, and other consumable goods. Due to the nature of these products, all sales are considered final unless otherwise stated in this Policy.

2. Order Cancellation

Orders placed through the Website are subject to confirmation by Saurabh Traders.

Customers may request cancellation of an order only before the order has been confirmed by the Company.

Once an order has been confirmed, packed, processed, dispatched, or made ready for collection, it cannot be cancelled except at the sole discretion of Saurabh Traders.

The Company reserves the absolute right to cancel, refuse, or modify any order without prior notice for reasons including but not limited to pricing errors, technical errors, product unavailability, suspected fraud, incorrect customer information, legal restrictions, or any other business reason.

3. Return Policy

Food products sold by Saurabh Traders are non-returnable.

Returns shall be accepted only under the following circumstances:

The customer receives a product different from the confirmed order.

The product is physically damaged at the time of collection or delivery.

The product is found to be defective due to manufacturing or packaging defects, subject to verification by Saurabh Traders.

Returns shall not be accepted for reasons including but not limited to:

• Change of mind.
• Incorrect product ordered by the customer.
• Taste, aroma, colour, or texture preferences.
• Minor variations in packaging, design, weight, or appearance.
• Improper storage or handling after collection or delivery.
• Products opened, consumed, altered, or partially used by the customer.
• Claims made after the inspection period specified by the Company.

4. Inspection at Collection or Delivery

Customers are required to inspect all products immediately upon collection or delivery.

Any claim relating to damaged goods, shortages, incorrect products, or visible defects must be reported immediately at the time of collection or delivery.

Products accepted without objection shall be deemed to have been received in satisfactory condition.

5. Return Approval

Submission of a return request does not guarantee acceptance.

All return requests are subject to inspection and approval by Saurabh Traders.

The Company reserves the sole and absolute discretion to approve or reject any return request based on the condition of the product and compliance with this Policy.

6. Refund Policy

Refunds shall be issued only where Saurabh Traders determines that a refund is appropriate under this Policy.

Where a refund is approved, it shall be processed through the original mode of payment or any other method determined by the Company.

Refund processing time may vary depending on banking procedures and administrative requirements.

No interest, compensation, or additional charges shall be payable on refunded amounts.

7. Replacement Policy

Where considered appropriate by Saurabh Traders, a replacement product may be provided instead of a refund.

The decision to provide a replacement, partial refund, full refund, store credit, or any other remedy shall remain solely with Saurabh Traders.

8. Customer Responsibilities

Customers shall ensure that products are handled, transported, and stored in accordance with applicable food safety practices after collection or delivery.

Saurabh Traders shall not be responsible for any deterioration in quality resulting from improper storage, transportation, exposure to heat, moisture, contamination, mishandling, or use after collection or delivery.

9. Fraudulent Claims

Any attempt to obtain a refund, replacement, or compensation through false, misleading, fraudulent, or fabricated claims may result in rejection of the claim, cancellation of future orders, suspension of customer accounts, and legal action where appropriate.

10. Limitation of Liability

To the maximum extent permitted under applicable law, the liability of Saurabh Traders in relation to any approved claim shall be limited to the replacement of the product, repair where applicable, or refund of the purchase price actually paid.

The Company shall not be liable for any indirect, consequential, incidental, commercial, or special damages arising from the use of its products.

11. Amendments

Saurabh Traders reserves the right to amend, modify, suspend, or replace this Return, Refund & Cancellation Policy at any time without prior notice. The revised Policy shall become effective immediately upon publication on the Website.

12. Governing Law

This Policy shall be governed by and interpreted in accordance with the laws of the Republic of India. Any dispute arising under this Policy shall be subject to the exclusive jurisdiction of the competent courts located

This Payment Policy forms an integral part of the Terms of Use & Sale of Saurabh Traders. By placing an order through our Website, you agree to comply with this Payment Policy.

1. General

All payments for products purchased from Saurabh Traders shall be made in accordance with the payment terms approved by the Company.

Submission of an order does not guarantee acceptance. Orders shall be processed only after confirmation by Saurabh Traders.

2. Currency

All prices displayed on the Website are in Indian Rupees (INR).

Applicable taxes, including Goods and Services Tax (GST), may or may not be included in the displayed price depending upon the nature of the product and applicable tax laws.

3. Payment Methods and Credit Terms

Saurabh Traders reserves the right to determine the payment methods accepted for any transaction.

Accepted payment methods may include:

• Bank Transfer (NEFT / RTGS / IMPS) , UPI, Cash (where permitted under applicable law), Cheque (subject to realization)
• Any other payment method approved by Saurabh Traders

Payment methods may vary depending upon the customer, order value, product category, or business relationship.

Unless otherwise approved by Saurabh Traders in writing, full payment shall be made before collection or delivery of goods.

Credit facilities are available only to selected customers approved by Saurabh Traders. Approval of credit is solely at the discretion of the Company and shall not create any obligation to extend credit for future transactions.

The Company reserves the right to determine and revise the credit limit, credit period, payment schedule, and other commercial terms applicable to any customer without prior notice.

Customers availing credit facilities shall ensure that all invoices are paid within the agreed credit period. Failure to make payment within the prescribed period may result in suspension or withdrawal of credit facilities, withholding of pending orders, refusal of future orders, recovery of outstanding dues through legal remedies, or any other action considered appropriate by Saurabh Traders.

Granting credit to any customer shall not constitute a waiver of any legal rights available to Saurabh Traders.

Interest, late payment charges, collection expenses, legal costs, or other applicable charges may be recovered from customers having overdue payments where permitted under applicable law or agreed commercial terms.

Saurabh Traders reserves the right to require advance payment, security deposits, post-dated cheques, bank guarantees, or any other financial security before granting or continuing any credit facility.

All payments made by customers shall first be adjusted against outstanding dues, interest, penalties, charges, or other liabilities before being adjusted towards current invoices, unless otherwise determined by Saurabh Traders.

4. Payment Terms

Unless otherwise agreed in writing, full payment shall be made before collection or delivery of goods.

Credit facilities may be extended only to approved customers at the sole discretion of Saurabh Traders.

Granting credit on one occasion shall not create any obligation to provide credit for future transactions.

The Company reserves the right to modify, suspend, or withdraw any credit facility at any time without prior notice.

5. Order Confirmation

An order shall be considered confirmed only after review and acceptance by Saurabh Traders.

The Company reserves the right to request advance payment, additional verification, or supporting documents before confirming any order.

6. Pricing Errors

Every effort is made to ensure that pricing information displayed on the Website is accurate.

However, Saurabh Traders reserves the right to correct any pricing error, typographical error, calculation error, technical error, or system error at any time, even after an order has been placed.

If an order is affected by such an error, the Company may cancel or modify the order without liability.

7. Failed or Rejected Payments

If a payment is declined, reversed, dishonoured, cancelled, or otherwise fails for any reason, Saurabh Traders may suspend order processing, cancel the order, or refuse future transactions until payment obligations have been fulfilled.

The Company shall not be responsible for any loss arising from payment failures caused by banks, payment service providers, technical issues, or customer errors.

8. Late Payments

Customers granted credit facilities shall ensure payment is made within the agreed credit period.

Failure to make payment within the agreed period may result in:

• Suspension of future orders.
• Withdrawal of credit facilities.
• Withholding of pending deliveries.
• Recovery proceedings as permitted under applicable law.
• Any other action considered necessary to protect the Company's business interests.

9. Taxes

Customers shall be responsible for payment of all applicable taxes, duties, levies, or statutory charges imposed under applicable laws unless specifically stated otherwise by Saurabh Traders.

Valid tax invoices shall be issued where applicable.

10. Fraud Prevention

Saurabh Traders reserves the right to refuse, suspend, or cancel any transaction that appears to be fraudulent, suspicious, unauthorized, unlawful, or in violation of applicable laws.

The Company may request additional verification before processing any payment or confirming an order.

11. Refunds

Refunds, where approved, shall be processed in accordance with the Return, Refund & Cancellation Policy published on this Website.

Approval of a refund shall remain at the sole discretion of Saurabh Traders and shall be subject to the applicable terms of that Policy.

12. Payment Records

Customers are responsible for retaining proof of payment until the transaction has been successfully completed.

Saurabh Traders reserves the right to request payment confirmation where necessary for verification or reconciliation purposes.

13. Limitation of Liability

To the maximum extent permitted under applicable law, Saurabh Traders shall not be liable for any delay, loss, failed transaction, banking error, payment gateway interruption, unauthorized banking activity, technical malfunction, or other payment-related issue beyond the Company's reasonable control.

14. Amendments

Saurabh Traders reserves the right to modify, revise, suspend, or replace this Payment Policy at any time without prior notice. Any revised version shall become effective immediately upon publication on the Website.

15. Governing Law

This Payment Policy shall be governed by and interpreted in accordance with the laws of the Republic of India. Any dispute arising under this Policy shall be subject to the exclusive jurisdiction of the competent courts situated in Surat, Gujarat.

This Cookie Policy explains how Saurabh Traders ("Company", "we", "our", or "us") uses cookies and similar technologies on this Website. By accessing or using this Website, you agree to the terms of this Cookie Policy.

1. Purpose

This Cookie Policy describes the technologies used on our Website and explains how they help maintain the security, stability, and proper functioning of our services.

2. Cookies

As of the Effective Date of this Policy, Saurabh Traders does not use cookies for advertising, behavioural profiling, personalized marketing, or third-party analytics.

We do not use:

• Google Analytics
• Google Ads
• Meta (Facebook) Pixel
• Microsoft Clarity
• Third-party advertising cookies
• Behavioural tracking cookies
• User profiling technologies

3. Essential Technologies

The Website may use essential browser technologies or similar technical mechanisms that are necessary for:

• Maintaining Website functionality.
• Improving Website security.
• Preventing unauthorized access.
• Protecting Website content and intellectual property.
• Detecting automated or suspicious activities.
• Ensuring the proper operation of Website features.

These technologies are used solely for operational and security purposes and are not intended to identify users for advertising or marketing.

4. Website Security Measures

To protect the intellectual property and content available on this Website, Saurabh Traders may implement technical security measures designed to discourage unauthorized copying, automated data extraction, screen scraping, content harvesting, reverse engineering, or other forms of misuse.

Users shall not attempt to disable, bypass, interfere with, or circumvent any security mechanisms or protective technologies implemented on this Website.

Any attempt to copy, extract, reproduce, distribute, scrape, download, archive, or commercially exploit Website content without prior written authorization from Saurabh Traders is strictly prohibited and may result in suspension of access and legal action under applicable laws.

5. Browser Settings

Most web browsers allow users to manage or disable cookies through their browser settings. Disabling certain essential technologies may affect the proper functioning or security of this Website.

6. Future Changes

If Saurabh Traders introduces analytics tools, advertising technologies, or additional cookies in the future, this Cookie Policy will be updated accordingly. Continued use of the Website after such changes constitutes acceptance of the revised Policy.

7. Policy Updates

Saurabh Traders reserves the right to amend, modify, or replace this Cookie Policy at any time without prior notice. Any revised version shall become effective immediately upon publication on this Website.

8. Governing Law

This Cookie Policy shall be governed by and interpreted in accordance with the laws of the Republic of India. Any dispute arising under this Policy shall be subject to the exclusive jurisdiction of the competent courts situated in Surat, Gujarat.

This Credit Policy forms an integral part of the Terms of Use & Sale of Saurabh Traders and shall apply to all customers granted credit facilities by the Company.

1. General

Credit facilities are not available to all customers and shall be granted solely at the discretion of Saurabh Traders.

Submission of an order or previous business transactions shall not create any right or entitlement to receive credit facilities.

2. Eligibility

Credit facilities may be granted only to selected customers who have established a satisfactory business relationship with Saurabh Traders and meet the Company's internal credit evaluation criteria.

The Company reserves the absolute right to approve or reject any request for credit without assigning any reason.

3. Credit Limit

Every approved customer may be assigned a credit limit determined solely by Saurabh Traders.

The Company reserves the right to increase, decrease, suspend, or withdraw any credit limit at any time without prior notice.

Orders exceeding the approved credit limit may be withheld until the outstanding balance is reduced or additional payment is received.

4. Credit Period

The credit period shall be communicated separately to each approved customer.

All invoices must be paid within the approved credit period.

Failure to make payment within the agreed period shall constitute a default under this Policy.

5. Payment Obligations

Customers shall ensure timely payment of all outstanding invoices.

Outstanding amounts shall remain payable irrespective of any internal accounting procedures, customer disputes, resale of goods, or delays in recovering payments from third parties.

6. Late Payment

Where payment is not received within the agreed credit period, Saurabh Traders reserves the right to:

Suspend further supplies.

Cancel pending orders.

Withdraw all credit facilities.

Reduce or cancel the approved credit limit.

Require advance payment for future transactions.

Recover outstanding dues through legal proceedings or any other remedy available under applicable law.

7. Security

Saurabh Traders may require security, advance payment, post-dated cheques, bank guarantees, personal guarantees, or any other financial security before granting or continuing any credit facility.

The Company reserves the right to request additional security at any time.

8. Suspension or Withdrawal of Credit

Credit facilities may be suspended or withdrawn immediately without prior notice if:

• Payment defaults occur.
• False or misleading information is provided.
• The customer's financial condition changes.
• Fraudulent or unlawful activities are suspected.
• The Company determines that continuation of credit presents an unacceptable business risk.

Suspension or withdrawal of credit shall not affect the customer's obligation to pay all outstanding dues.

9. Adjustment of Payments

Unless otherwise determined by Saurabh Traders, payments received from customers shall first be adjusted against:

• Outstanding interest or charges (if applicable).
• Previous outstanding invoices.
• Other dues payable to the Company.
• Current invoices.

10. No Waiver

Granting credit on one or more occasions shall not obligate Saurabh Traders to continue extending credit in future transactions.

Failure by the Company to enforce any provision of this Policy shall not constitute a waiver of its rights.

11. Limitation of Liability

Saurabh Traders shall not be liable for any business interruption, financial loss, loss of profits, or consequential damages arising from refusal, suspension, reduction, or withdrawal of credit facilities.

12. Amendments

Saurabh Traders reserves the right to amend, revise, suspend, or replace this Credit Policy at any time without prior notice. Any revised version shall become effective immediately upon publication on the Website.

13. Governing Law

This Credit Policy shall be governed by and construed in accordance with the laws of the Republic of India.

Any dispute arising under this Policy shall be subject to the exclusive jurisdiction of the competent courts situated in Surat, Gujarat.

This Wholesale & Bulk Order Policy forms an integral part of the Terms of Use & Sale of Saurabh Traders and applies to all wholesale customers, retailers, distributors, institutions, commercial establishments, and bulk purchasers placing orders through our Website or directly with the Company.

1. General

Saurabh Traders operates primarily as a wholesale supplier. All wholesale and bulk transactions shall be governed by this Policy together with our Terms of Use & Sale and other applicable policies published on this Website.

The Company reserves the right to modify, suspend, discontinue, or refuse wholesale services at its sole discretion.

2. Eligibility

Wholesale and bulk purchases are intended for retailers, distributors, resellers, businesses, institutions, hotels, restaurants, caterers, manufacturers, and other commercial buyers.

The Company reserves the right to verify customer information before approving any wholesale account or order.

3. Order Acceptance

Submission of a wholesale or bulk order constitutes only a purchase request.

No order shall be considered accepted until it has been reviewed and confirmed by Saurabh Traders.

The Company reserves the absolute right to accept, reject, modify, postpone, or cancel any order without assigning any reason.

4. Minimum Order Requirements

Minimum order quantities, minimum billing values, product-wise quantity requirements, and other commercial conditions may apply to wholesale purchases.

These requirements may vary depending on the product category, market conditions, customer category, or promotional schemes and may be revised by Saurabh Traders without prior notice.

5. Pricing

Wholesale prices displayed or communicated by Saurabh Traders are intended exclusively for approved wholesale customers.

Prices are subject to revision without prior notice due to changes in market conditions, procurement costs, taxes, transportation expenses, exchange rates, or any other commercial factors.

Any quotation issued by the Company shall remain valid only for the period specified therein unless otherwise stated.

6. Product Availability

Although every reasonable effort is made to maintain adequate inventory, all products remain subject to availability.

Saurabh Traders reserves the right to limit quantities, substitute packaging, discontinue products, or allocate available stock among customers without prior notice.

7. Product Variations

Product images, packaging, branding, colour, weight, dimensions, and appearance displayed on the Website are for reference purposes only.

Natural variations in agricultural products, seasonal differences, packaging revisions, or manufacturer changes shall not constitute defects or grounds for cancellation or compensation.

8. Collection and Delivery

Wholesale orders shall ordinarily be collected by the customer from the collection location specified by Saurabh Traders.

Delivery services, where approved by the Company, shall be available only to selected customers and locations determined by Saurabh Traders.

Estimated collection or delivery dates are indicative only and shall not constitute a binding commitment.

9. Inspection of Goods

Customers shall inspect all goods immediately upon collection or delivery.

Any shortage, visible damage, incorrect product, or packaging issue must be reported immediately at the time of collection or delivery.

Products accepted without objection shall be deemed to have been received in satisfactory condition.

10. Payment Terms

Payment shall be made in accordance with the Payment Policy and any mutually agreed commercial terms.

Credit facilities, where approved, shall remain entirely at the discretion of Saurabh Traders and may be modified, suspended, or withdrawn without prior notice.

11. Returns and Refunds

Returns, replacements, refunds, and cancellations shall be governed exclusively by the Return, Refund & Cancellation Policy published on this Website.

Food products are generally non-returnable except as expressly provided in that Policy.

12. Customer Responsibilities

Wholesale customers shall:

• Provide accurate business and billing information.
• Ensure compliance with all applicable laws.
• Handle, transport, and store products appropriately after collection or delivery.
• Inspect goods before accepting delivery.
• Make payments within agreed timelines.
• Maintain confidentiality of any commercial pricing or business information provided by Saurabh Traders.

13. Prohibited Activities

Wholesale customers shall not:

• Misrepresent themselves as agents or representatives of Saurabh Traders.
• Misuse the Company's trademarks, brand names, logos, product images, catalogues, or promotional materials without prior written approval.
• Modify, relabel, counterfeit, or misrepresent products supplied by Saurabh Traders.
• Engage in fraudulent, deceptive, unlawful, or unethical business practices while dealing with products supplied by the Company.

14. Commercial Information

Wholesale price lists, quotations, catalogues, offers, trade discounts, promotional schemes, customer-specific pricing, and other commercial information provided by Saurabh Traders are confidential and intended solely for the recipient.

Such information shall not be copied, reproduced, published, distributed, or disclosed to any third party without prior written permission from the Company.

15. Right to Refuse Service

Saurabh Traders reserves the absolute right to refuse, suspend, discontinue, or terminate business relations with any customer where it reasonably believes that continued business may expose the Company to commercial, financial, legal, operational, or reputational risk.

16. Limitation of Liability

To the fullest extent permitted under applicable law, Saurabh Traders shall not be liable for any indirect, incidental, consequential, commercial, or special damages, including loss of business, loss of profit, loss of goodwill, or interruption of business arising from wholesale transactions or bulk orders.

The Company's maximum liability shall, where applicable, be limited to the actual value of the affected products supplied by Saurabh Traders.

17. Amendments

Saurabh Traders reserves the right to amend, revise, suspend, replace, or withdraw this Wholesale & Bulk Order Policy at any time without prior notice. Any revised version shall become effective immediately upon publication on the Website.

18. Governing Law

This Wholesale & Bulk Order Policy shall be governed by and construed in accordance with the laws of the Republic of India.

Any dispute arising out of or relating to this Policy shall be subject to the exclusive jurisdiction of the competent courts situated in Surat, Gujarat.

The information, product descriptions, images, specifications, pricing, availability, and other content published on this Website are provided for general business information only. While Saurabh Traders makes reasonable efforts to ensure accuracy, we do not guarantee that all information is complete, accurate, current, or free from errors.

Product images are for illustration purposes only. Actual products, packaging, colours, sizes, weights, and specifications may vary due to manufacturing, seasonal availability, or packaging updates.

Saurabh Traders reserves the right to correct any typographical, pricing, technical, or administrative error at any time without prior notice.

Nothing on this Website shall constitute professional, legal, financial, medical, nutritional, or commercial advice.

All content available on this Website, including but not limited to trademarks, brand names, logos, product names, photographs, graphics, videos, documents, product catalogues, text, layouts, software, source code, databases, pricing information, and website design, is the exclusive property of Saurabh Traders or its respective licensors and is protected under applicable intellectual property laws.

No person shall copy, reproduce, modify, publish, distribute, transmit, scrape, archive, download, commercially exploit, reverse engineer, or otherwise use any content from this Website without the prior written permission of Saurabh Traders.

Unauthorized use may result in civil and criminal proceedings under applicable laws.

Saurabh Traders employs technical, administrative, and security measures to protect the Website, its content, systems, and intellectual property.

Users shall not attempt to bypass, disable, interfere with, or circumvent any security feature implemented on this Website.

The following activities are strictly prohibited:

• Unauthorized access to any system or account.
• Automated scraping, crawling, or data extraction.
• Use of bots, scripts, or automated software without authorization.
• Reverse engineering or attempting to discover Website source code.
• Copying or reproducing Website content through automated or manual means.
• Uploading malware, viruses, or malicious code.
• Attempting to interfere with Website performance or security.
• Conducting unauthorized security testing or penetration testing.
• Using the Website for any unlawful or fraudulent activity.

Violation of this Policy may result in suspension of access and legal action.

Saurabh Traders is committed to supplying quality food products that are handled, stored, and supplied in accordance with good commercial and hygienic practices.

Products are sourced from trusted suppliers and inspected before being offered for sale.

Storage conditions are maintained according to the nature of each product to preserve freshness and quality.

Customers are responsible for proper transportation, storage, and handling of products after collection or delivery.

Natural variations in agricultural products shall not be considered defects.

Product descriptions, specifications, packaging, pricing, availability, and other information displayed on this Website are provided for general reference only.

Actual products may differ due to seasonal variations, supplier changes, packaging revisions, manufacturing updates, or improvements.

Saurabh Traders reserves the right to modify product information, specifications, packaging, pricing, and availability without prior notice.

Product images are illustrative and may not exactly represent the actual product supplied.

To the maximum extent permitted by applicable law, Saurabh Traders shall not be liable for any indirect, incidental, consequential, special, punitive, or commercial loss arising from the use of this Website, products supplied by the Company, business interruption, loss of profits, loss of goodwill, data loss, delays, technical failures, cyber incidents, or circumstances beyond the Company's reasonable control.

The Company's maximum liability, where applicable, shall not exceed the actual amount paid by the customer for the relevant product or transaction.

Nothing contained herein shall exclude liability that cannot legally be excluded under applicable law.

Saurabh Traders shall not be responsible for any delay, interruption, or failure in performing its obligations where such delay or failure results from events beyond its reasonable control, including but not limited to natural disasters, floods, fire, earthquakes, epidemics, pandemics, war, riots, labour disputes, transportation failures, government actions, communication failures, power outages, cyber incidents, or any other force majeure event.

Saurabh Traders reserves the absolute right to amend, revise, replace, suspend, or withdraw any policy published on this Website at any time without prior notice.

Any revised policy shall become effective immediately upon publication on this Website.

Continued use of the Website after publication of any revised policy shall constitute acceptance of the updated policy.